Terms of service

1. Who these terms are between

These terms govern your use of AllTime IPTV, operated by [[LEGAL ENTITY NAME]], registered at [[REGISTERED ADDRESS]], [[COUNTRY]] (“we”, “us”). By purchasing or using the service you accept them. If you do not accept them, do not purchase.

2. What the service is

AllTime IPTV provides access to a streaming service delivering live television channels and on-demand video over the internet. What you purchase is access credentials — a username, password and server address, or an M3U link — not software, hardware, or ownership of any content.

We do not host, own, produce or claim rights to any third-party content. All trademarks, channel names and logos remain the property of their respective owners, and nothing on this site implies affiliation with or endorsement by them.

3. Your responsibilities

You are responsible for ensuring that your use of the service complies with the laws of the country you are in. Availability of the service in your territory is not a statement that its use is lawful there, and you should satisfy yourself on that point before purchasing.

You must also:

• Keep your credentials private and use them only within your own household.
• Not share, resell, redistribute, sublicense or publish your credentials.
• Not exceed the number of simultaneous streams your plan allows.
• Not attempt to record, rebroadcast or commercially exploit the streams.
• Not use the service in any public or commercial venue without our written agreement.
• Provide accurate contact details so we can deliver your credentials.

Breaching this section results in immediate termination without refund.

4. Payment

• All prices are in US dollars and payable in full before activation.
• Every plan is a single payment for a fixed term. Nothing renews automatically and we do not store card details.
• Your renewal price is the same as your original price — there is no introductory rate that increases later.
• Cryptocurrency payments receive a 5% discount and are non-reversible once confirmed on the blockchain, subject to the refund policy.
• Any taxes or duties applicable in your own country are your responsibility.

5. Delivery and activation

Credentials are normally delivered within five minutes of payment clearing, by email and, where you have supplied a number, by WhatsApp. Delivery times are a target rather than a guarantee. If your credentials have not arrived within one hour, contact support@alltimeiptv.site and we will resolve it.

6. Service availability

We aim for 99.9% uptime and operate load-balanced infrastructure across multiple data centers to achieve it. We do not, however, guarantee uninterrupted or error-free service. Maintenance, upstream failures, and issues with your own internet connection can all interrupt streaming.

Channel line-ups and on-demand catalogues change. We do not guarantee the continued availability of any specific named channel or title, and no statement anywhere on this site should be read as such a guarantee.

Streaming quality depends materially on your own connection. We recommend 25 Mbps for 4K, 12 Mbps for Full HD, and a wired connection for live sport.

7. Refunds

Every plan carries a seven-day money-back guarantee, set out in full in the refund policy, which forms part of these terms. Nothing in these terms affects any statutory rights you have as a consumer in your own country.

8. Support

Support is available 24 hours a day via WhatsApp, Telegram and email. Response-time figures we publish are medians, not contractual commitments. Support covers the service itself; we will help diagnose problems with your own equipment and connection as a courtesy, but cannot be responsible for resolving them.

9. Suspension and termination

We may suspend or terminate your subscription without refund if you breach section 3, attempt to defraud us, abuse our staff, or file a chargeback without first contacting us. Where a breach appears accidental we will normally contact you before acting.

You may stop using the service at any time. Because there is no auto-renewal, no cancellation step is required — the subscription simply ends at the close of its term.

10. Limitation of liability

To the maximum extent permitted by law, our total liability to you arising out of or in connection with the service is limited to the amount you paid for your current subscription term.

We are not liable for indirect or consequential loss, including lost profits, lost data, or the cost of substitute services. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

11. Privacy

How we handle your data is set out in the privacy policy, which forms part of these terms.

12. Changes to these terms

We may update these terms. The version in force for your subscription is the one published on the date you purchased it. Material changes are announced on this page with a revised update date.

13. Governing law

These terms are governed by the laws of [[JURISDICTION]], and the courts of [[JURISDICTION]] have exclusive jurisdiction over any dispute. If you are a consumer resident in the EU or UK, this does not deprive you of the protection of mandatory consumer-protection provisions in your country of residence.

14. Contact

Questions about these terms: support@alltimeiptv.site, or WhatsApp.